“We implemented a tech promotion plan, partnered with several AI companies to enhance our video offerings, moved our inventory warehouse to accommodate larger quantities, and moved our monitoring center into an upgraded larger, cutting-edge space. “We realigned our corporate structure to put our employees in positions where they could have the largest impact,” explains Director of Operations Al Lanclos. Central to its winning formula, emphasizing the human element is tightly married to the business’ vision and revenue growth. Now numbering nearly 150 associates, ATS’ policy of empowering its people is reflected in an Employee Stock Ownership Program that has led to staffers owning 80% of the company. 1 success strategy is through organic growth.” “We also utilize constant communication with our employees to ensure consistent alignment with the company’s future goals as well as sharing our three- and six-year targets. We sell them a solution that fits their needs instead of just pushing products,” says Senior Director Brandon Niles. ATS began its retail security business in 2014, and today offers a full range of commercial and residential system and monitored services solutions (see box for more). Headquartered in Lafayette, La., ATS is a division of Acadian Ambulance Service, which marked its 50th anniversary in 2021 and is the nation’s largest privately owned ambulance company. ATS takes pride in being involved in worthwhile events and helping those in need.” “We love the areas we serve, and we know that our success depends on the people who live and work around us. “ATS follows the lead of our parent company in giving back to the community,” says Marketing Coordinator Michelle Trahan. Serving as a shining beacon for what a model organization looks like, Acadian Total Security (ATS) offers proof of concept that a fully committed philanthropic culture fosters business success.

Even during the darkest of times - as employees, customers and surrounding communities not only persevered a life-altering pandemic but also the wrath of Mother Nature - at least one Louisiana-based company unquestionably did all it could to assist those in need.

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